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PPMLS Announcements    April 29, 2016

SentriLock:

Although only 2% of the SentriLock lockboxes have experienced an issue, RSC is working closely with SentriLock to monitor activity and prevent problems in the future. If you have an unresponsive lockbox, a power paddle may be used to access the battery compartment and change out the batteries, which are covered under warranty. If your office does not have a power paddle, please call RSC at 635-5040 to borrow a loaner paddle and to obtain new batteries.

Please Call SentriLock Customer Support at 1-877-736-8745 for questions concerning the use of SentriCard, card readers, SentriSmart App or other technical questions.  Click here for other important SentriLock notes.
SentriLock Support Hours:  6:00 AM – 10:00 PM, 7 days a week



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