Announcements  7/7/2016

SentriLock Contractor Codes

At their May 18, 2016 meeting, the RSC Board of Directors voted to allow the “Contractor Mode” to be enabled on the SentriLock Lockboxes. This action will give lockbox owners the ability to turn on Contractor Mode on each of their individual lockboxes. Each lockbox will have three (3) contractor codes, which can be set and changed by the lockbox owner. The contractor codes will only work during the normal lockbox access hours of 7:00 AM – 10:00 PM. The following rules have been added to Appendix H of the PPMLS Rules and Regulations:

The SentriLock system allows authorized users to create a Contractor access code that will allow lockbox access without using a key-card or smart phone with key application.  Contractor access codes may, at authorized user’s discretion, be issued to allow contractors engaged directly by the property owner or listing broker to access a property.  Contractor Codes may not be: (i) issued or used for a property without the property owner’s prior written consent; (ii) issued to real estate brokers, licensed appraisers or inspectors (Day Codes may be appropriate); (iii) issued and unchanged for more than two weeks (the code must be changed after a maximum of two weeks); or (iv) used except between the hours of 7:00 a.m. to 10:00 p.m. mountain time.   The Contractor Code Rules are subject to change from time to time. Violation of the Contractor Code Rules may result in penalties and fines.

While using the SentriLock system and its advanced features and functionality, please be mindful of the recommended BUSINESS COURTESIES in Appendix I of the PPMLS Rules and Regulations.

For instructions on using Contractor Mode, and other question concerning the use of SentriCard, card readers, SentriSmart App or other technical questions. please contact SentriLock Customer Support at 1-877-736-8745.
SentriLock Support Hours:  6:00 AM – 10:00 PM, 7 days a week. Click here for other important SentriLock notes.


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