Lock Box and Key Exchange    11/09/2006

WOW – WHAT A DEAL!

Lock Box and Key Exchange Coming Soon
Prepare Now!
 

  • We are currently in year four of a six-year lock box and key system agreement with Supra.
  • Due to scheduling changes, Supra has an unexpected opening for a conversion the week of December 4, 2006.
  • Supra contacted our CEO, Terry Storm.  The RSC Board of Directors authorized Terry to investigate and negotiate terms of a possible conversion.
  • Because Supra is anxious to fill their December opening, Terry was able to negotiate major concessions.
  • A focus group of the 25 brokers with the largest number of assigned lock boxes was conducted on November 6.
  • The overwhelming consensus of the brokers was that this deal was too good to pass up!
  • The agreement has yet to be executed.  However, RSC wanted to give you as much advance notice, given the short time frame, to prepare for a probable lock box and key exchange the week of December 4, 2006.

The Deal – In a Nutshell

  • 1 old (grey) AEII lock box exchanged for 1 new (blue) infra-red iBox.

  • 1 old Display key (that you have now) exchanged for 1 new Display key. (You do not need to exchange the cradle.)

  • All exchanged iBoxes and keys will have a warranty until 2012.

  • Infra-red iBoxes in the field prior to conversion will also have a warranty until 2012.

  • Monthly Display Key lease fee will remain at the current $7.50/mo.

  • Two choices for EKEY (Palm and wireless devices):

    • EKEY Basic – have choice of 40 compatible user-owned devices.  Use device as key only (no MLS) for only $14.95 (plus tax) per month.

    • EKEY Professional – have choice of 40 compatible user-owned devices.  Use device as key, and to retrieve limited MLS data.    Support cost is reduced from current $27.88 to $23.95 (plus tax) per month.

    • You will not be able to use the clamshell with the iBox.  Even if you do not change devices, you will need to surrender your old eKey shells and cradles at the exchange.

    • If you are considering a key upgrade, a Supra sales rep will be in town on November 28 and 29 to conduct information sessions. Typically these sessions run at 9:00 a.m., 11:00 a.m., and 1:00 a.m.  Location for the EKey information sessions has yet to be determined.

FREQUENTLY ASKED QUESTIONS:  

What is the schedule?
As in the past, you will be assigned, based on your last name, a specific day/time on December 5, 6, 7, or 8 to come in and exchange your key and lock boxes.  Provisions will be made for brokers who are out of town or unable to attend scheduled times.

Will the exchange be held at the PPAR offices?
No.  Supra will conduct the exchange at The Broadmoor at 1 Lake Avenue.  (We do not know the building/room at this time.) 

How many AEII lock boxes may I exchange?
The number of boxes you may exchange is based upon the AEII inventory count in the KIM SupraNet system maintained by RSC staff.  That is the maximum number of boxes you may exchange. 

What if I have more AEII boxes in my possession than what is shown on the KIM SupraNet inventory count?
If you purchased boxes from another PPAR broker (but you did not complete a “Lockbox Transfer” form), that lock box will be in the KIM SupraNet system, but the lock box will still be assigned to the previous owner.  Therefore, you will need to complete the Lockbox Transfer form, which requires the signature of the previous owner, and fax it back to RSC at 719-476-8185 no later than Tuesday, November 28, 2006.  Upon receipt of the completed and verified form RSC will transfer the box from the previous owner’s inventory to your inventory. 

What if I cannot locate the previous lock box owner?
Sorry, unless you can produce a signed bill of sale that lists the lock boxes by serial number, and a cancelled check, you will not be able to add the boxes to your inventory count. 

What if I have AEII boxes that I purchased from a broker in another association?
If that box is not listed in the KIM SupraNet system inventory, then we can add it provided it has been “deprogrammed” by the other association.  If it has been deprogrammed by the other association, you may bring it in to the RSC office no later than November 28, 2006 and we will add it to the KIM SupraNet system. 

Can I still put an old AEII box on a property?
RSC cannot prevent you from doing this.  However, remember that brokers that use a PDA or wireless device as a key will not be able to open the old AEII boxes since the clamshell will no longer be in use. 

What type of warranty is there on the new boxes?
At the exchange you will be trading in an old AEII box that you own, which has no warranty, for a new iBox leased from Supra and under a full warranty until 2012.  The “lease” cost is included in the monthly support fees. 

If I have an iBox, do I exchange it?
No.  However, it will be “grandfathered” in and will be under warranty until 2012. 

What if I am an existing eKey (Palm) holder?
If you want to continue to be an eKey holder, bring in your clamshell and cradle along with your device.  You will be turning in your shell and cradle and Supra will make sure that you have the updated software for your device.  (Your key# may stay the same.) 

Remember, you now have two eKey choices.  You can continue to get MLS, or you can downgrade to key use only. 

I am an existing eKey holder, but I want to downgrade to a Display Key.
Those downgrades should be done at PPAR prior to the conversion.  Supra staff cannot do the downgrades from eKey to Display key.
 

NOTE – THIS IS JUST THE PRELIMINARY INFORMATION TO HELP YOU PREPARE FOR THE EXCHANGE.  WE ARE STILL GATHERING INFORMATION.  WE WILL PROVIDE MORE INFORMATION IN THE DAYS AHEAD.  YOU MAY ALSO RECEIVE OTHER ANNOUNCEMENTS DIRECTLY FROM SUPRA.

back to Tips and Announcements